Harvard Business

SEPTEMBER 11, 2017

Along the way, I’ve talked to hundreds of founders, sales and marketing leaders, customer success VPs, and front-line reps about how to build a customer-first SaaS organization. Don’t optimize for efficiency. Your business model is still in flux, and flexibility is more valuable than efficiency and cost savings.

Metrics 45

Metrics Engineering Efficiency Operations 45

Harvard Business

JULY 19, 2016

At the high end of artificial intelligence are systems like cognitive computing that are allowing driverless cars and other machines to develop the capacity to learn from their experiences in the world — by incorporating nuances, remembering outcomes, and adapting to mistakes. (A First, let’s get our bearings. Insight Center.

Company 28

Company Knowledge Base Insurance Insurance 28

Management Consulted

JANUARY 18, 2015

Kearney’s digital business service aims to help these companies stay at the top of their game in the digital world – separating hype from potential digital disruptors & developing specific digital strategies designed around the company’s capabilities. Marketing & Sales. Innovation. Strategic IT. Johannesburg.

Interviews 100

Interviews Culture Case Interview McKinsey 100

Harvard Business

DECEMBER 26, 2017

We find it useful to start with four qualities most executives want their organizations to have: responsiveness, reliability, efficiency, and perennity (e.g., sales, procurement, recruiting, regulatory affairs) and the accountability for proper execution at that level. Efficiency through syndication. Minimum efficient scale.

Efficiency 28

Efficiency Operations Examples Knowledge Base 28