Progressus

OCTOBER 27, 2023

Professional Services Overview Professional services firms – such as IT professional services firms, marketing/PR firms, or legal or financial advisers – are at an inflection point. RingCentral data suggests that the professional services market — overall — is growing at a CAGR of 9.1% — and stands to hit the $8B mark by the end of this year.

Industry 52

Industry SMB Software Talent 52

Harvard Business

OCTOBER 30, 2018

support incidents, attendance at training classes, and website engagement), sales reps and/or customer success managers can more accurately identify at-risk customers and take preventative actions to prevent churn. Marketing outreach can also be tailored to target at-risk customers and increase overall engagement.

Sales 28

Sales Data Enterprise Operations 28

Harvard Business

AUGUST 28, 2017

Thirty percent of early AI adopters in our survey — those using AI at scale or in core processes — say they’ve achieved revenue increases, leveraging AI in efforts to gain market share or expand their products and services. Furthermore, early AI adopters are 3.5 The biggest challenges are people and processes.

Survey 32

Survey Tools Industry Automotive 32