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Case Study: Are Our Customer Liaisons Helping or Hurting?

Harvard Business

Exit interviews were usually handled by junior managers on the HR team, but Amrita felt that given the high rate of attrition among doctors at Krisna over the past year, it was her responsibility as head of HR to talk to Dr. Vishnu Patel, a respected cardiologist who’d just given his notice. Ben Edwards/Getty Images.

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How to Manage Managers

Harvard Business

When you’re managing managers, your responsibilities are two-fold: you need to make sure they’re producing good work (as with any employee) and that they’re effectively supporting their teams. Do you need to provide training? People are watching all the time,” says Finkelstein.

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Before Day 1: Taking Advantage of the In-Between

Tom Spencer

With your new-found free time upon securing a job, consider learning a new skill or two. If you are returning to school, take a wildly different class than your course of study. Pursue a minor in entrepreneurship or management, complete a certificate in sustainability, or take a physical education class.

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How to Get an Employee to Work Faster

Harvard Business

” Yet scaring people into speeding up will only end up backfiring, says Elizabeth Grace Saunders, a time coach and the founder of Real Life E Time Coaching & Training. “It takes a lot of effort on the part of a manager to show someone what that is.” Don’t forget to offer feedback.

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