Remove Case Studies Remove Education Remove Methodologies Remove Operations
article thumbnail

2024 Events for Project Managers, Business Leaders, and Industry Professionals

Epicflow

The event will allow project managers to earn PDUs, learn from expert speakers during the educational sessions, acquire new skills, master new technologies and methodologies, and network with peers. The program of the symposium includes case studies, lessons learned, academic research, actionable tips, and more.

article thumbnail

Driving Performance and Profitability in the Service Sector - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

Buell is faculty chair of the HBS Executive Education program, Achieving Breakthrough Service , which explores how service leaders can create distinctive and sustainable service organizations that “turn customers into raving fans and employees into dedicated stewards of the mission.” How to Spot a Liar.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Transforming Customer Experiences: Driving Performance and Profitability in the Service Sector - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

Buell is faculty chair of the HBS Executive Education course Transforming Customer Experiences , which explores how service leaders can create distinctive and sustainable service organizations that “turn customers into raving fans and employees into dedicated stewards of the mission.” Learn more.

article thumbnail

The Deep Flaw in MBB Strategic Planning

CaseInterview.com

In the case of the supposed Motorola engagement, which I believe took place in the 1970s, there was so little data available that there was not much to analyze. While there were some clever ways to forecast technology adoption, none of the data or methodologies were 100% accurate or reliable. ( They’d say, "I don’t know." "How