Why You Shouldn’t Swear at Siri
Harvard Business
OCTOBER 21, 2016
Verbally or textually abusing them in the course of one’s job seems gratuitously unprofessional and counterproductive. Microsoft’s Tay offers a painfully superb — and superbly painful — real-world case study of how networked abuse shapes UX. Your rudeness invites their underperformance.
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