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Case Study: Can You Fix a Toxic Culture Without Firing People?

Harvard Business

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. As CFO, Noelle was, of course, concerned about the numbers. But culturally, it might be time for a purge,” Cam continued.

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When Is Teamwork Really Necessary?

Harvard Business

Catherine, a senior marketing director leading a cross-functional product development team at the same company, provides a contrasting case study. The biggest difference between these two situations lies, of course, in the amount of interdependency among group members and the resulting teamwork necessary.

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A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business

In the end, a combination of unattainable objectives, an environment that lacked transparency, and a culture where failure was not perceived to be a viable option, led some VA administrators and clinic staff to manipulate data to make it appear as though the wait time goal was being achieved. The stakes, in other words, were high.

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