Harvard Business

SEPTEMBER 24, 2018

A case in point is WeWork, the provider of coworking spaces, which has grown its enterprise customer base in the last year by 370%. But our research and reporting show this isn’t the case. We’ve separately toured and interviewed principals in more than a dozen corporate coworking spaces in the U.S.,

Company 37

Company Case Interview ROI Engineering 37

1 to 1

DECEMBER 13, 2021

Qualitative research methods—such as customer interviews, focus groups, and even ride-a-longs—can help collect insights directly from the customer. In this step, you’ll want to build out the logistics, timeline, objectives, and metrics that will help your organization achieve CX success.

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Metrics Tools Case Interview Strategy 26

Harvard Business

JUNE 7, 2017

Determining the ROI for any cybersecurity investment, from staff training to AI-enabled authentication managers, can best be described as an enigma shrouded in mystery. Even the known costs, such as penalties for data breaches in highly regulated industries like health care, are a small piece of the ROI calculation.

ROI 28

ROI Metrics System Data 28

Tsavo Neal

JANUARY 25, 2018

Interview an expert. Interviewing a potential client. Case studies. ROI calculator. By starting your own podcast, and interviewing other thought-leaders in your industry for your episodes, you’ll become a fantastic resource for your industry. Interview an Expert. Video presentations. Live Q & As.

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Consulting Advertising Case Interview Conference 68

Harvard Business

JUNE 3, 2016

In our new research , the result of interviews with more than 100 client-side practitioners from a variety of industries, we examine four of the best practices brands can follow to create the most impact with online communities. Measure the ROI. But don’t expect these rewards to keep people truly satisfied over time.

ROI 28

ROI Recruiting Recruitment Metrics 28