Remove Benchmarking Remove Productivity Remove ROI Remove Study
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Being Engaged at Work Is Not the Same as Being Productive

Harvard Business

Many companies are investing heavily to identify what leads to high engagement in order to motivate employees, thereby increasing their happiness and productivity. Working with two Fortune 100 companies, we looked to test the assumption that highly engaged employees are more productive. We think this is important.

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4 Ways Leaders Can Get More from Their Company’s Innovation Efforts

Harvard Business

While the execution of a conventional strategy lends itself to linear progress and clear benchmarks, innovation often proceeds by S-curves , moving at a slow crawl until it explodes at an exponential rate. That’s why good managers put so much focus on measuring and managing return on investment (ROI) as a basic operational practice.

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4 Ways to Improve Your Content Marketing

Harvard Business

” And despite the repeated mantra about “data-driven,” there is contradictory advice about which content-marketing benchmarks indicate success as well as many blithe assertions about best practices in this area. Documents uploaded to DocSend’s platform include case studies, overviews and guides, e-books, and proposals.

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The Most Common Reasons Customer Experience Programs Fail

Harvard Business

Study the drivers and barriers of both to optimize here. There is place in the world for performance benchmarking survey metrics like net promoter score (NPS). When this is the case, though, be certain to study KPI success or failure with caution. It’s either in a state of growth, peak productivity, or decline.

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