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How to Understand Key Metrics in a New Industry

Tom Spencer

If they get funded, they can perform the research, write up their results in the form of a manuscript and then try to get the manuscript published in a scientific journal. The more interesting and impactful the research the more likely it will be published in a top tier journal with more readers. Using the metrics for decision making.

Metrics 88
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Show report: CX and EX inextricably linked, with empathy as the glue

1 to 1

airline in 2022 by the Wall Street Journal , which scores airlines on seven operations and customer metrics. “We For healthcare, Feaster said timely intelligence around frequency of patient visits, communications channels with highest engagement, and other benchmarks can provide cues to guide next moves to enhance the experience.

Report 26
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5 Questions That Will Help You Stay Ahead of Your Disruptors

Harvard Business

Stagnant growth in its core PC market recently led Intel to announce layoffs of roughly 12% of its workforce. The company will also eliminate a key chipset in the difficult tablet and smartphone market. That process was quickly fixed — and illuminated the pathology of valuing productivity metrics divorced from UX.