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Project Management Maturity Models: A Basis for Reaching Your Organization’s Business Success

Epicflow

What is project management maturity exactly, and how to define its level? Project management maturity (or PMM) reflects a company’s ability to manage projects efficiently. At this level, there aren’t any established project management practices or standards; documentation and metrics are ad hoc. Let’s examine some of them. .

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Omnichannel vs. multichannel support: key differences

1 to 1

It’s up to businesses to figure out how to best meet those expectations. We’ll review those key differences, how to select the right approach, and best practices for delivering customer support that results in happy customers. The benchmark for reshaping the experience cannot be internally focused. What is multichannel support?

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What the Companies on the Right Side of the Digital Business Divide Have in Common

Harvard Business

This difference in strategy means that business users are more likely to have access to a consistent set of up-to-date metrics for decision making, and the organization can generate predictions about their business from data they collect. more likely to inform product design by capturing data on how their products are used.

Company 28
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How B2B Software Vendors Can Help Their Customers Benchmark

Harvard Business

Mainstream software companies are beginning to hold “ data mirrors ” up to their customers, allowing scoring and benchmarking of their customers’ strategies. One of its business units, Fieldglass, provides insights and benchmarks to customers on external workforce management.

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Managing Risks and Controlling Projects: How Data-Driven Project Management Come in Useful for Multi-Project Environments

Epicflow

In this article, we’re delving into the most essential aspects of efficient project management that can ensure successful and timely delivery, and also dwelling on the importance of project data for risk management in single-project and multi-project environments. So, what do you need for an efficient risk analysis?