Remove Benchmarking Remove Change Management Remove Culture Remove Training
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LSA Global Announces Corporate Culture Toolkit for Culture Champions

LSA Global

The Culture Toolkit containing research-backed workplace culture tools and insights for leaders to create a healthy, high performing, and strategically aligned culture. Our organizational alignment research found culture accounts for 40% of the difference between high and low performing organizations.

Culture 36
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LSA Global Increases Change Management Skills for ERP Implementation at High Growth Financial Services Firm

LSA Global

Enable Change Management Implementation Support the team with implementing the change plan so that “hearts and minds” portion of the ERP implementation is successful. Build Communication Frame Create a Master Frame for Change Communication Strategy to engage key stakeholders to be used and completed during Change Training.

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A Tool to Map Your Next Digital Initiative

Harvard Business

Examples include defining and agreeing on new work practices, creating a blueprint for business processes, agreeing on changes to job roles and responsibilities, establishing new performance-management systems, training in new business skills as well as the more obvious training and education in using the new system, and so on.

Tools 28
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How One Company Got Employees to Speak Up and Ask for Help

Harvard Business

Even when they found good people, many new service agents were pulled out of their two-month training program in as little as two weeks. No market research or benchmarking data would have suggested it. And once they found it, it didn’t need careful change management to extend it to the rest of Customer Support.

Company 49
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2024 Events for Project Managers, Business Leaders, and Industry Professionals

Epicflow

The event will be of interest to project controls engineers, project leaders/managers, resource managers, change management experts, risk managers, business consultants, and more. This event offers an opportunity to benchmark and engage with industry leaders.

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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

Best Buy responded by reengineering the design of its stores and training some of its staff to be generalists who could help women traverse their stores. And what are the benchmarks of success? They shift their culture so that some of these ideas begin to permeate and shape the behaviors and actions of their employees.