Asamby Consulting

JANUARY 13, 2022

Why you need a COO or Operations Manager. Many founders and CEOs ask us this question: Do I need an operations manager? How do I best structure the role of an COO or operations manager. What qualifications should an operations manager or COO have? Many of our clients are reaching out to us at a time of growth.

Operations 52

Operations Management Methodologies System 52

Tom Spencer

MARCH 21, 2020

One of the big five banks in Canada, Scotiabank, has outsourced printing of cheques to an external vendor called D+H. Whenever a customer orders a new chequebook online and faces some issues while doing so, bank employees politely redirect the customer to the vendor. From airlines to banks we experience this all the time.

Banking 88

Banking Airlines Insurance Insurance 88

Tom Spencer

MARCH 21, 2020

One of the big five banks in Canada, Scotiabank, has outsourced printing of cheques to an external vendor called D+H. Whenever a customer orders a new chequebook online and faces some issues while doing so, bank employees politely redirect the customer to the vendor. From airlines to banks we experience this all the time.

Banking 78

Banking Airlines Insurance Insurance 78

Harvard Business

JUNE 13, 2018

RPA is a category of software tools that enable complex digital processes to be automated by performing them in the same way a human user might perform them, using the user interface and following a set of predefined rules. It operates at the task level and not the end-to-end process level.”

Company 44

Company Process Improvement Case Interview Efficiency 44

Harvard Business

SEPTEMBER 16, 2016

Convincing employees to go above and beyond the call of duty may be the epitome of personnel management. These self-starters need no external cues to help a co-worker learn a new skill; offer suggestions for process improvement; recruit a new employee; or volunteer for an assignment. Developing Tomorrow’s Leaders.

Study 28

Study Survey Banking Ethics 28