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B2B sales will never be the same

1 to 1

The sales world is forever altered, thanks to pandemic-fueled digital transformation across entire enterprises. In the B2B space, where relationships reign supreme, sales organizations found effective and efficient ways to conduct business with a digital-first approach that’s efficient, effective, and won’t go away any time soon.

B2B 29
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Machine Learning Can Help B2B Firms Learn More About Their Customers

Harvard Business

B2C firms have been the leaders in customer analytics initiatives. E-commerce, mobile commerce, and social media platforms have enabled businesses to better sculpt marketing and customer support initiatives and customer services. B2B companies need to know, for example, how many companies exist in a given market space.

B2B 28
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The Internet of Things Needs Design, Not Just Technology

Harvard Business

applications pushed technology to address B2B market requirements. Enterprise IoT buyers seldom require great design, because most often the buyer is not the product’s end user. However, as the application of IoT expands to a broader range of commercial opportunities, enterprise B2B applications have become B2B2C.

B2B 28