Harvard Business

JULY 7, 2016

Marriott, for example, uses digital technology to streamline the hotel experience for its consumers, particularly its high-value business travelers. In all of these cases, the digital differentiator creates a unique customer experience likely to drive higher satisfaction, additional sales, and repeat trips. Insight Center.

Trends 35

Trends Hotels How To Retail 35

Harvard Business

DECEMBER 20, 2016

And this is not just the superconsumers outside your organization who are passionate about your products and services. And they’re sure to have great ideas about how to improve your products and business. “My guess is that one hundred percent of United’s employees are superconsumers of travel,” he said.

Energy 28

Energy Airlines Culture Retail 28

Management Consulted

OCTOBER 16, 2016

BTS Group specializes in digital technology, leadership development, sales training, and assessments. However, the firm operates in five main practice areas: Assessments, Business Acumen, Leadership Development, Sales Training, and Strategy Execution. Marketing & Sales. Household Products. BTS GROUP KEY STATS.

Groups 100

Groups Interviews Culture Case Interview 100