Agile Interviews Metrics Operations 
Kates Kesler
APRIL 7, 2022
Agility” is the management word of the decade for sure. But to move with agility in a complex organization requires leaders to be confident that important decisions are being made at the right level and location across the enterprise. It typically is a set of roles at the center and dedicated or aligned roles in the operating units.
Harvard Business
JUNE 19, 2017
If software has eaten the world, then agile has eaten the software world. And there is no shortage of information and advice on how agile should be implemented in your tech organization. For example, a Google search for “agile software development” returns over 14 million results. Related Video.
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Harvard Business
MARCH 28, 2017
Organizations can now engage with customers and employees like never before, and the virtual environment holds the potential to drive operational efficiencies, save time and money, and open the exploration of new commercial avenues. Agile organizations are connected organizations. This age is ripe with opportunity. Connectivity.
Harvard Business
MARCH 22, 2017
To explore this question, we interviewed senior marketing executives across dozens of top brands. The metrics also changed. Today, creative marketers need to operate more like entrepreneurs, continuously adjusting to sustain “ product/market fit.” The results?
Harvard Business
JANUARY 2, 2018
This starts in the interview process when you have the opportunity to articulate your values to prospects during the hiring process. Some Chick-fil-A franchise operators evaluate team members weekly using red, yellow, and green lights. One of the metrics they follow is how long it takes to properly greet customers.
Harvard Business
DECEMBER 13, 2017
Some examples of these competencies include: Conducting customer interviews and user testing. Defining and tracking success metrics. If not self-aware, a PM may push to prioritize a feature they conceived even when all the customer interviews and evidence is stacked against it. Running design sprints. Company Fit.
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