Progressus

NOVEMBER 10, 2023

In today’s data-centric digital landscape, intelligence is central to any business strategy, especially as we look towards 2024. Critical success factors (CSFs) represent the key areas or conditions you need to master for your business strategy to be successful. Are processes/technologies implemented as part of a holistic strategy?

Agile 52

Agile Tools Data Talent 52

1 to 1

AUGUST 18, 2021

To better understand this, let’s explore the 5 retail strategies that are defining the industry and unlocking success on all fronts. The scalability and efficiency of at-home employment allows retailers to easily to accommodate fluctuating interaction volumes during peak seasons, a perk not easily available through traditional means.

Retail 26

Retail Strategy Strategy Strategy& 26

Harvard Business

OCTOBER 25, 2016

Disclosure: Although Avaya currently has no ties with Innovators International, my interest in Avaya’s remarkable turnaround was initially kindled by the dozens of conversations I had with many people at Avaya when the company was a partner with our organization.). Embrace Agile Methods for Responding to Customers.

Methodologies 28

Methodologies Agile Metrics Exercises 28

Harvard Business

NOVEMBER 22, 2016

Improved operational efficiency: AI-based needs analysis systems allow insurers to not only improve their probability of lead-to-quote conversion but also re­duce turnaround time conversions. Insurers should focus the case for a proof of concept on activities that require agility, automation, and continuous innovation.

Insurance 28

Insurance Insurance Industry Turnaround 28

1 to 1

DECEMBER 7, 2021

To prepare for another round of deals, delays, and determination here are 5 key strategies retail customer service can employ to win 2021’s Black Friday. Strategy #1: Deploy flexible WFH staff for the holiday rush. Strategy #2: Support from the cloud for an optimal shopping experience. Black Friday shopping is stressful.

Retail 26

Retail Strategy Strategy Strategy& 26