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Customer intent is a treasure trove of actionable data hiding in plain sight

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By 2025, smart workflows and seamless interactions among humans and machines will be as standard as the corporate balance sheet, and most employees will use data to optimize nearly every aspect of their work, predicts McKinsey & Company. Businesses are eager to unlock insights that can help them adapt to change and reengage customers.

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If You Think Fighting Climate Change Will Be Expensive, Calculate the Cost of Letting It Happen

Harvard Business

trillion in economic output at risk through 2025. Record flooding in Thailand in 2011 severely impacted air travel, tourism, and one of the major regional airports in Asia. seat at the climate change table may have been shorted, parallel leadership can show the world that the U.S. after Hurricane Katrina. Related Video.

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