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Revitalize Your Vision for 2021

Makarios Consulting

To establish an engaging vision for your company, we recommend using eight key questions delineated in the Entrepreneurial Operating System ® (EOS®): What are your Core Values ? Metrics are vital for effective execution. To keep on track, you need to pay attention to relevant daily, weekly, monthly, quarterly, and annual metrics.

Metrics 52
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Revitalize Your Vision for 2021

Makarios Consulting

To establish an engaging vision for your company, we recommend using eight key questions delineated in the Entrepreneurial Operating System ® (EOS®): What are your Core Values ? Metrics are vital for effective execution. To keep on track, you need to pay attention to relevant daily, weekly, monthly, quarterly, and annual metrics.

Metrics 52
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EX = CX: How to create a thriving gigCX model

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According to a Pew Research Center report, “The State of Gig Work in 2021,” 9% of U.S. It behooves companies from across a wide range of industries to consider making gigCX a part of their regular operations. Providing interactive training, introducing them to internal staff, and including them in team meetings can make a difference.

How To 52
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7 Data-Driven Characteristics of Teams that make Better Decisions

Organizational Talent Consulting

A good working definition of what it means to embrace data-driven decision-making is: Using facts extracted from data and metrics to guide business decisions that support business goals rather than relying on experience, intuition, and stories alone. Using data enables organizations to optimize operations.

Data 52
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2022 wage strategies: How contact centers can face the Great Resignation

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With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? Eliminate waste from operations. And the contact center industry is not exempt.

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Transformational Leadership: Changing Culture to Fuel Financial Success

Organizational Talent Consulting

According to the Business Roundtable, made up of the CEOs of 181 largest corporations, the principal purpose of a corporation is no longer only to maximize shareholder return (Business Roundtable, 2021). Leaders must be able to operate both within and upon the organization's culture. McGraw-Hill. HarperCollins Publishers.

Culture 52