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Higher Wages Aren’t Enough to Turn Mediocre Jobs into Good Ones

Harvard Business

For example: Constant display changes that take hours to set up and break down — hours that could have been spent on much-higher-value work like helping customers and trying out process improvements. Take-home pay. More than hourly wages, workers care about take-home pay. Career paths.

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Improving the Patient Experience: People, Process, Place Model

Tom Spencer

1 Centers for Medicare and Medicaid Services ( CMS ) increased this incentive to approximately 2% of Medicare payments in 2017. For hospitals that are underperforming, how can they improve? In 2015, hospitals either lost or gained 1.5% of their Medicare payments based on their score. People: Teamwork makes the dream work.

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What a Changing NAFTA Could Mean for Doing Business in Mexico

Harvard Business

While consumer spending has proven resilient, with same-store retail sales rising 6% YOY in April , most multinational corporations are developing contingency plans to mitigate risks to their businesses and reassessing the country’s role in their global market portfolio and supply chains. YOY in 2017–2018.