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Retail Bank Operational and Digital Leaders Reap the Rewards

BCG

BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. At the heart of the benchmarking are core operational metrics.

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Why CEOs Can’t Dance Redux

Rick Conlow

They operate in a bubble and do not attend the party. Among CEO top priorities are sales growth and profit. Customer loyalty generates sales growth and profit. to 17.9%, from 1980 to 2015. Do you want to benchmark your career with the habits of extraordinarily successful people? We know everything.

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Zero-Based Budgeting Is Not a Wonder Diet for Companies

Harvard Business

ZBB has been around for decades, but is currently enjoying a revival driven by powerful investors like 3G Capital Partners, the force behind the 2015 merger of Kraft Foods and H.J. Who would argue that a business should not eliminate unjustifiable costs?

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