2008, Case Studies and Metrics - Management Consulting Connection

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2008

Case Studies

Metrics

Organizational Fitness for Growth: Five Insights for CEOs

Kates Kesler

JUNE 11, 2014

He reset collaborative P&L metrics and business review processes, shared by the region leaders and the global product leaders, to form tight “business handshakes,” that he regards as the center of a granular set of growth strategies. Today, large companies need the benefits of both. #2: 2: Shed the Layers (vertical health).

Apparel

Apparel Healthcare Enterprise Chemicals

Putting the 'Customer' in 'Service Optimization' - Think customers.

1 to 1

MAY 3, 2013

Though many companies approach service and support as just another metric to be maximized, those that emphasize quality over call times differentiate themselves from the competition and excel in customer satisfaction. Gartner & 1to1 Media CRM Excellence Awards. Mobile Marketing. Sales Effectiveness. Social Media. Voice of the Customer.

Media

Media Metrics Advertising Trends

Organizational Fitness for Growth: Five Insights for CEOs

Putting the 'Customer' in 'Service Optimization' - Think customers.

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