(Re)Designing the HR Organization (Kates, Human Resource Planning, 2006)
Kates Kesler
AUGUST 29, 2012
At the same time, a focus on cost-cutting and efficiency aimed at staff functions in general—and at HR in particular—has pushed much HR transactional work into shared services or to outsourced vendors. Business leaders began to ask hard questions about outcomes, metrics, and the value of all these programs.
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