Tom Spencer

MAY 18, 2015

Tom: Do you think that short term financial metrics are part of the problem in developing long term strategy? One of my colleagues at Pottinger held an iPhone in his hand in about 2003, which was four years before Apple had the iPhone, except that the iPhone said Nokia on the bottom of it. ” The Hon Mike Baird MP, Premier of NSW.

Metrics 60

Metrics Financial Cash Flow Process Improvement 60

Management Consulted

SEPTEMBER 25, 2016

The Net Promoter Score is a customer loyalty metric originally formulated by Fred Reichheld, Bain & Company, and Satmetrix in 2003. Because customers are key to bringing about this change, customer satisfaction metrics helps to see the true story. WHY READ IT? Why is this important to know? OVERALL SUMMARY & CONCLUSION.

Bain 100

Bain Survey Banking Metrics 100

Harvard Business

DECEMBER 12, 2016

Despite early concerns that falling revenue (and online piracy) would reduce the availability of music, research by economists Luis Aguiar and Joel Waldfogel shows that the number of music products created between 2000 and 2008 tripled. at its peak in 2003. Skeptics may worry that quantity is coming at the expense of quality.

Metrics 28

Metrics Sales Industry Data 28

Seth Godin Blog

JUNE 1, 2013

Essential reading about remarkable products and services. Member since 08/2003. And nervous parents and competitive kids everywhere embraced the metric, and stick with it, even after seeing (again and again) that all the SAT measures is how well you do on the SAT. The Book Depository (Free Worldwide Delivery). Purple Cow.

Metrics 47

Metrics Industry Marketing Retail 47

Seth Godin Blog

APRIL 14, 2013

Essential reading about remarkable products and services. Member since 08/2003. In markets that aren't natural monopolies or where there are clear, agreed-upon metrics, how do we decide? The Book Depository (Free Worldwide Delivery). CEO READ (Bulk Orders). IN STORES: Indie Bookstores. International Links. Purple Cow.

Metrics 55

Metrics Marketing Retail Industry 55