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What Sales Teams Should Do to Prepare for the Next Recession

Harvard Business

NOVEMBER 23, 2018

In the 2001 recession, total sales for the S&P 500 declined by 9% from its pre-recession peak to its trough 18 months later—almost a year after the recession officially ended. Our recent benchmarking of nearly 900 B2B companies underscores the importance of these tools. Zero-base sales capacity. billion vs. $1.2

Sales

Sales B2B Tools Software

The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

MAY 3, 2016

According to a new book by Harvard Business School’s Ranjay Gulati, it is customer-centric firms—those with a so-called outside-in perspective—that are most resilient during turbulent markets. It’s worth noting that the companies and business units in my study were tracked between 2001 and 2007.

Education

Education Real Estate Research Company

What Sales Teams Should Do to Prepare for the Next Recession

The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

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