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Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

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RPA lets associates focus on more worthwhile tasks: improving customer experience , driving bottom-line results, and reducing turnaround time – all with the capability of completing processes and requests around the clock and eliminating human error. Brands can achieve triple digit ROI from RPA and other CX automation tools.

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5 retail strategies that are here to stay

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The unprecedented product and human demands that came out of the pandemic tested retailers’ resources. Mishaps like delays, data breaches, product recalls, and inclement weather will continue to effect retail surge volumes. Remember, if a retail journey starts slow, your customers will go elsewhere.

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Avoiding Costly Business Mistakes With Consultants

Business Consulting Agency

A single misstep, whether in product quality, customer service, or ethical considerations, can tarnish a brand’s image irreparably. Operational Inefficiencies: Mistakes in operational processes can lead to inefficiencies, wasted resources, and increased overhead costs. Rebuilding trust is often a long and arduous process.