Harvard Business

MAY 25, 2016

Evaluating our sample set of companies in hardware, machinery, industrial equipment, and information and communications technology, we have found a wide disparity in the amount of sales support that organizations employ. Many companies with low sales ROI devote less than 30% of their sales staff to support functions.

Sales 47

Sales ROI Efficiency Operations 47

1 to 1

JUNE 1, 2021

With attended RPA, the same sort of behind-the-scenes task handling is automated, but the information gleaned from that process is eventually handed off to an associate who uses it during customer interactions. Automation makes it easier for employees to go through information and resolve issues.

Software 26

Software Turnaround Automotive ROI 26

1 to 1

AUGUST 18, 2021

Customers will always need information about store hours, return policies, and delays, among other topics. Intelligent automation solutions such as these improve CX and drive bottom-line results, reduce average turnaround time, and resolve issues anytime. Combine automation & empathy for a total shopping experience.

Retail 26

Retail Strategy Strategy Strategy& 26

Business Consulting Agency

JANUARY 23, 2024

Informed Decision-Making: Consultants base their recommendations on data, market trends, and industry best practices. This data-driven approach ensures that decisions are well-informed and aligned with the broader business landscape. From financial turnarounds to crisis management, the results speak for themselves.

Consulting 52

Consulting Turnaround ROI Case Study 52