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Customer intent is a treasure trove of actionable data hiding in plain sight

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And inquiries about loyalty rewards were common across nearly all industries — retail, public sector, automotive and manufacturing, travel and tourism, insurance, finance. These insights can help companies better train their customer support teams and ensure they’re equipped with the right information to meet customer needs.

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How Companies, Governments, and Nonprofits Can Create Social Change Together

Harvard Business

In 2016, socially responsible investing made up more than one out of every four invested dollars under professional management. ” When we talk with corporate executives around the country, they almost always ask the same question: Can managers and CEOs really accomplish their business goals while also advancing society’s goals?

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The Crazy Lives of Consultants: Sorry Bill.I'd rather kiss my new boss.

The Crazy Lives of Consultants

Anonymous said. April 24, 2010 at 12:40 AM. Anonymous said. June 3, 2010 at 5:49 PM. Anonymous said. June 8, 2010 at 11:02 PM. Anonymous said. Anonymous said. July 4, 2010 at 8:37 AM. Anonymous said.

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