article thumbnail

What a Changing NAFTA Could Mean for Doing Business in Mexico

Harvard Business

Companies would like to see process improvements and better infrastructure at the border to reduce costs to import. If he wins with only a narrow victory, as seems likely, his administration would have a limited mandate for populist reforms that would severely damage foreign investment flows and public finances.

article thumbnail

Why GE, Boeing, Lowe’s, and Walmart Are Directly Buying Health Care for Employees

Harvard Business

This process-improvement methodology includes workflow redesign, error proofing, best-practice implementation, cost bundling, financial risk sharing, and outcomes measurement. Administrative leaders experienced with their hospital’s operational network are needed when the necessary new care pathways and processes are disruptive.

article thumbnail

Why This Health System Offers Refunds to Dissatisfied Patients

Harvard Business

While the program does have marginal costs (more on this further on) we feel that the benefits in terms of learning, process improvement, and patient experience more than offset these. Our health insurance plan had properly notified its members about a new $1,000 copayment for a certain type of surgery.

System 28