Finance Financial Metrics Process Improvement 
Harvard Business
NOVEMBER 16, 2016
Shortly after forty-six-year-old Karen Hull had elective disc surgery at one of our hospitals, she used a new Geisinger app to request a refund for $150 of her $2250 financial responsibility. At the center of our program lies a “no questions asked” refund policy for patients’ financial responsibility.
Harvard Business
JUNE 8, 2017
Participating employers benefit from the quality assurance of the ECEN’s rigorous center selection process and the financial savings from paying competitive, pre-set rates for bundled care negotiated between participating hospitals and HDP. Business development, contracting, and finance personnel are also required.
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