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Value-Based Care Alone Won’t Reduce Health Spending and Improve Patient Outcomes

Harvard Business

It includes social factors (employment, family and social support, income, education), behaviors (diet and exercise, tobacco, alcohol and drugs, sexual activity), and the physical environment (housing, air and water quality, transportation). However, this was outweighed by the reduction in utilization of hospital services.

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Why This Health System Offers Refunds to Dissatisfied Patients

Harvard Business

Shortly after forty-six-year-old Karen Hull had elective disc surgery at one of our hospitals, she used a new Geisinger app to request a refund for $150 of her $2250 financial responsibility. At the center of our program lies a “no questions asked” refund policy for patients’ financial responsibility.

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