article thumbnail

Research: When Retail Workers Have Stable Schedules, Sales and Productivity Go Up

Harvard Business

The relentless rise of online retailers has led to deep soul searching among brick-and-mortar retailers to find ways to compete. The traditional methods of competing through convenience, assortment, and pricing are largely ineffective against online retailers who outperform brick-and-mortar retailers in these dimensions.

Retail 28
article thumbnail

How to Win with Automation (Hint: It’s Not Chasing Efficiency)

Harvard Business

Clearly, any enterprise that doesn’t embrace automation won’t be able to survive any better than a farmer with a horse-drawn plow. At the same time, managers need to continue to motivate employees who fear their jobs being replaced by robots. This creates a dilemma for leaders. market share in online sales.

article thumbnail

How to Reduce Primary Care Doctors’ Workloads While Improving Care

Harvard Business

The primary care community has largely embraced these ideas, perhaps because they reinforce the community’s value and centrality to the health care enterprise. Less Time, Better Care. There is a large advice industry about time management, designed for busy executives seeking control over the relentless demands they face.

How To 28