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Reflecting on David Garvin’s Imprint on Management

Harvard Business

Garvin was a generalist more than a specialist, perhaps because he came of age at HBS during the 1980s, when the school’s primary focus was the development of skilled general managers. A Sloan Management Review article (which I had the pleasure of working on) provides valuable context for Garvin’s most-read HBR articles.

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How Avaya Turned Around Its Customer Ratings

Harvard Business

(Disclosure: Although Avaya currently has no ties with Innovators International, my interest in Avaya’s remarkable turnaround was initially kindled by the dozens of conversations I had with many people at Avaya when the company was a partner with our organization.). Avaya embraced innovation as a risk management exercise.

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To Grow as a Leader, Seek More Complex Assignments

Harvard Business

I led the global management appraisal practice of our own executive search firm, Egon Zehnder. against the average scores for those metrics from all the executives in our worldwide database. However, only one of its senior managers had worked in more than a single business line. What we found was an incredible paradox.

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How to Pass the McKinsey Problem Solving Game

CaseInterview.com

McKinsey’s digital assessment game Solve is a video game in which candidates problem-solve to manage some form of ecological situation. Time management is certainly a factor. Migration Management: The candidate chooses the migration path of a group of animals with limited resources. What Is McKinsey's Digital Assessment Game?