article thumbnail

The Upgraded Leadership Operating System

Cheryl Cran

In a previous post I talked about the recruiting and retention of good people challenges that keep many a CEO up at night. Traditional training modules on leadership skills, communication skills, change management skills, emotional intelligence are useful tools to elevate leadership ability.

article thumbnail

The Upgraded Leadership Operating System

Cheryl Cran

In a previous post I talked about the recruiting and retention of good people challenges that keep many a CEO up at night. Traditional training modules on leadership skills, communication skills, change management skills, emotional intelligence are useful tools to elevate leadership ability.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Upgraded Leadership Operating System

Cheryl Cran

In a previous post I talked about the recruiting and retention of good people challenges that keep many a CEO up at night. Traditional training modules on leadership skills, communication skills, change management skills, emotional intelligence are useful tools to elevate leadership ability.

article thumbnail

Brews, News and Booz & Company: Interview and Culture Insights

Management Consulted

He began by helping firms recruit competent executives, acquire new customers, and establish conducive office space. After 2 years, he recruited 2 friends from Chicago and formed the Business Research and Development Company with $500 borrowed from the bank. Operations and Logistics. Organization and Change. Program Management.

article thumbnail

Gig economy 2020: The new revolution

QEmploy

Gownder, moving the workforce from repetitive tasks to jobs that require a higher level of creativity or emotional intelligence and putting an accent on social intelligence also. Even now, AI is changing the way how the gig economy operates.

article thumbnail

Captive contact center vs. outsourcing: The most overlooked part of retail CX

1 to 1

In this blog post we’ll look at the pros and cons of a captive model versus outsourcing models and explore five ways that outsourcing contact centers can provide your company an ideal approach to improve CX, empower employees, accelerate digital transformation, and improve contact center operational KPIs. Hiring the right people.

Retail 26
article thumbnail

Synergy Unleashed: The Power of Great Teamwork

Rick Conlow

High turnover incurs costs for recruiting, training, and onboarding new employees, as well as potential disruptions to workflow and productivity. Research shows that executive leadership has the lowest level of emotional intelligence and people skills of all layers of management. Others just do not care.