Remove Emotional Intelligence Remove Operations Remove Recruitment Remove Training
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Synergy Unleashed: The Power of Great Teamwork

Rick Conlow

Our assessment identified a silo mentality throughout the organization and minimal leadership development or training. We addressed the issues with new communication channels, customer service and quality initiatives, on-going quality leadership training for all leaders (executives, too), and team development applications.

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Captive contact center vs. outsourcing: The most overlooked part of retail CX

1 to 1

In this blog post we’ll look at the pros and cons of a captive model versus outsourcing models and explore five ways that outsourcing contact centers can provide your company an ideal approach to improve CX, empower employees, accelerate digital transformation, and improve contact center operational KPIs. Hiring the right people.

Retail 26
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Brews, News and Booz & Company: Interview and Culture Insights

Management Consulted

He began by helping firms recruit competent executives, acquire new customers, and establish conducive office space. After 2 years, he recruited 2 friends from Chicago and formed the Business Research and Development Company with $500 borrowed from the bank. Operations and Logistics. Organization and Change. Program Management.

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Hay Group Interviews and Culture

Management Consulted

A global firm with a very interesting history, they’re known for motivating, developing and training their clients’ staff as well as the for research they carry out on the companies they work with. The Hay Group carried on growing for the next 20 years, expanding its operations and its global reach. HAY GROUP INTERVIEWS AND RECRUITING.

Groups 100
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The Upgraded Leadership Operating System

Cheryl Cran

In a previous post I talked about the recruiting and retention of good people challenges that keep many a CEO up at night. Traditional training modules on leadership skills, communication skills, change management skills, emotional intelligence are useful tools to elevate leadership ability.

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The Upgraded Leadership Operating System

Cheryl Cran

In a previous post I talked about the recruiting and retention of good people challenges that keep many a CEO up at night. Traditional training modules on leadership skills, communication skills, change management skills, emotional intelligence are useful tools to elevate leadership ability.

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The Upgraded Leadership Operating System

Cheryl Cran

In a previous post I talked about the recruiting and retention of good people challenges that keep many a CEO up at night. Traditional training modules on leadership skills, communication skills, change management skills, emotional intelligence are useful tools to elevate leadership ability.