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How Avaya Turned Around Its Customer Ratings

Harvard Business

In 2011 Avaya had a major likability problem, and the according market performance you would expect. The design teams can then use the feedback from their customers to quickly and efficiently improve the products. Not all corporations need an agile methodology or this approach to metrics.

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How to Pass the McKinsey Problem Solving Game

CaseInterview.com

This game evaluates the candidate’s ability to solve problems efficiently and think critically. In ecosystem-type games, there are often local minimums and maximums, or rules regarding how certain metrics used in the game must be greater than or less than some specific threshold.