1 to 1

MAY 26, 2022

Uses of predictive analytics include workforce forecasting, sales forecasting, and brands’ suggestions for what customers may want to purchase next. Business intelligence supports numerous functions across an organization from recruitment and hiring to training and compliance, as well as marketing and sales. A brave new data world.

Data 26

Data Tools Sales ROI 26

1 to 1

JUNE 1, 2021

Streamlining Efficiency. Industries that can particularly benefit from automation run the gamut: retail, healthcare, automotive, government, communications, travel and hospitality, financial services, and insurance. Brands can achieve triple digit ROI from RPA and other CX automation tools. Most likely, the answer is: both.

Software 26

Software Turnaround Automotive ROI 26

Harvard Business

NOVEMBER 14, 2016

Sales venue. These solutions are new to market and some of them may not be included in the standard offerings of your health insurer or third-party administrator. Choose providers that focus on bottom-level metrics like ROI and health care spend; avoid providers that focus on top-level metrics like engagement. Ease of use.

Metrics 28

Metrics ROI Journal Study 28

1 to 1

NOVEMBER 22, 2023

CX leaders are grappling with the rapid rise of AI tools, the need to embrace digital while maintaining a human touch, growing associate burnout, and continual pressure to cut costs and demonstrate ROI wherever they can. But it makes sense for brands to prioritize ROI over KPIs, said Denby, speaking as part of a panel.

ROI 26

ROI Automotive Fashion Efficiency 26