1 to 1

JUNE 13, 2024

This article was written as part of a partnership between 1to1 Media and the European Customer Experience Organization. The “Four Gold CX ROI Metrics” webinar was the final episode in the three-part series hosted by ECXO. CX-inspired efficiencies is about being more efficient and not just cutting staff to achieve cost reduction goals.

ROI 26

ROI Metrics Sales Benchmarking 26

Business Consulting Agency

JANUARY 2, 2024

Comprehensive Assessment of Marketing Channels Marketing encompasses a spectrum of channels, from digital platforms to traditional media. Avoiding Costly Mistakes Mistakes in marketing can be costly, both in terms of finances and reputation. times more likely to outperform their competitors.

Marketing 52

Marketing Consulting ROI Survey 52

1 to 1

JUNE 1, 2021

Streamlining Efficiency. And RPA can help employees across the board in an organization: customer care, sales, finance, HR, supply chain, IT, and procurement. Brands can achieve triple digit ROI from RPA and other CX automation tools. Most likely, the answer is: both.

Software 26

Software Turnaround Automotive ROI 26

Harvard Business

AUGUST 28, 2017

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Investment in AI is growing and is increasingly coming from organizations outside the tech space.

Survey 35

Survey Tools Industry Automotive 35