1 to 1

MAY 10, 2021

These centers are often where customers interact with a brand more directly, and their experiences can bring swift consequences: positive experiences can lead to sales and repeat business, while negative ones can turn customers off a brand for good. These days, more is expected of service and sales associates than ever before.

Sales 26

Sales How To Emotional Intelligence Efficiency 26

Rick Conlow

MAY 31, 2023

Decreased productivity: Bad teamwork can lead to decreased productivity as team members may struggle to work together efficiently. This inefficiency can lead to delays in project completion, missed deadlines, and ultimately, reduced output, poor customer service and lower sales. Others just do not care.

Training 99

Training Training Leadership Resources 99

1 to 1

APRIL 28, 2022

Contact centers are often where customers directly interact with a brand, and their experiences can bring swift consequences: positive experiences can lead to sales and repeat business, while negative ones can turn customers off a brand for good. Becoming more efficient. Faster and more effective training.

Retail 26

Retail Efficiency Emotional Intelligence Operations 26

Harvard Business

MARCH 29, 2017

A mentee should be curious, organized, efficient, responsible, and engaged. In a business setting, you might ask a prospective mentee to prepare a presentation in their area of expertise, or join you on a sales call or at a strategy offsite and write up their observations. The Explainer: Emotional Intelligence.

Emotional Intelligence 28

Emotional Intelligence Meeting Video Examples 28