The Source
MAY 24, 2019
Consulting services are a bit like the massive tectonic plates that cover the surface of the world: Ancient and slow-moving, they’ve defined the geography of consulting for the last 50 years or so and continue to shape the competitive landscape. But there are powerful currents of change below the surface which are likely to break the market up in new ways.
Martinka Consulting
MAY 24, 2019
Repeat business is best and it’s what business buyers want and sellers love because it increases value. Listen for some great examples and tips. The post Creating Sticky Customers appeared first on Martinka Consulting.
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Seth Godin Blog
MAY 24, 2019
Civilization depends on the apology. When humans interact and something goes wrong, the apology builds a bridge that enables us to move forward. But apologies are failing more often. Two reasons: First, organizations aren’t humans, and organizations often seek to avoid or industrialize the human work that civilization needs. And secondly, the apology is a complex organism, one with many structures and purposes, and our culture models (or fails to model) how it’s supposed to be done.
LSA Global
MAY 24, 2019
Upgrade Your Strategic Planning Process. Whether you know it or not, you probably need to upgrade your strategic planning process. IBM found that less than 10% of well formulated strategies are effectively executed. Booz found that employees at 60% of companies rated their organization weak at translating strategies into action. Our own organizational alignment research found that employees have 50% less faith in their company’s strategic plan than their leadership team.
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Harvard Business
MAY 24, 2019
Focus on the quality of the product, not just the logo.
Management Consulting Connection brings together the best content for management consulting professionals from the widest variety of industry thought leaders.
Harvard Business
MAY 24, 2019
Focus on the quality of the product, not just the logo.
Harvard Business
MAY 24, 2019
How one Wisconsin health system did it.
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