Tom Spencer

JUNE 13, 2021

Consultants in the rainbow nation have continued to operate efficiently and effectively during the Covid pandemic. They are temporary responses to the pandemic, rather than trends that will become part of normal operations after the COVID pandemic comes to an end. Lack of physical engagement with clients has added challenges.

Consulting 68

Consulting Industry Operations Trends 68

Harvard Business

AUGUST 31, 2017

Missed medical appointments, or “no-shows,” often create several operational challenges as well, from difficulties rescheduling clinical staff to interference with patient care and treatment. Design thinking has already taken hold in health care, leading to the development of new products and the improved design of spaces.

Transportation 50

Transportation Case Interview Survey Examples 50

Harvard Business

NOVEMBER 13, 2017

Just imagine the operational demand if primary care providers also had to actively monitor their patients’ health data between office visits. A showcase for this has been the Parkinson App developed by researchers at the University of Rochester. Less Time, Better Care. Consider the power of mobile devices in such loops.

How To 28

How To Insurance Insurance Travel 28

Harvard Business

JUNE 18, 2018

Melissa Waters, CMO of Lyft, says “Any customer these days is asking for transparency on what a company stands for and why they operate. It must be woven into a company’s operational fabric. “The amount of time management teams are spending reacting to dramatic changes in the world is unprecedented.

Marketing 42

Marketing Metrics Healthcare Company 42