Development Healthcare Management Process Improvement 
Tom Spencer
MAY 6, 2018
Hospitals, health systems, and some private practice groups are working actively and diligently to improve patient satisfaction scores. The most commonly used measure of patient satisfaction is the Hospital Consumer Assessment of Healthcare Providers and Systems ( HCAHPS ). For hospitals that are underperforming, how can they improve?
Harvard Business
JUNE 8, 2017
While Medicare has led the development of bundles in the U.S., It is little surprise that direct employer-purchasing of bundled care is a burgeoning area of healthcare payment innovation. PBGH is a non-profit, employer-led organization that represents public and employer healthcare purchasers, including numerous Fortune 100 companies.
Harvard Business
JUNE 16, 2017
Despite spending twice what other developed nations spend on a per capita basis for health care, the United States has a longstanding trend of having lower life expectancy, greater prevalence of chronic disease, and overall poorer health outcomes. Most health systems will need to manage a multitude of reimbursement methodologies.
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