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How to Win with Automation (Hint: It’s Not Chasing Efficiency)

Harvard Business

At the same time, managers need to continue to motivate employees who fear their jobs being replaced by robots. Lynda Chin, who co-developed the Oncology Expert Advisor at MD Anderson powered by IBM’s Watson, believes that automating cognitive tasks in medicine can help physicians focus more on patients.

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How to Reduce Primary Care Doctors’ Workloads While Improving Care

Harvard Business

Much of the current thinking about new service-delivery models is based on the notion that cost and efficiency of care delivery can be enhanced by directing more patients to primary care. A showcase for this has been the Parkinson App developed by researchers at the University of Rochester. Provider workload. Overconsumption.

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