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Social Media Platforms Can Be Built Around Quality, Not Scale

Harvard Business

” The modern landscape for newspapers and books resulted from centuries of evolution, but “new media” hasn’t yet developed such strong brands and categories. Technologists often discuss the problem of “ vanity metrics.” In journalism, for example, the pageview is a much-maligned metric.

Media 34
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6 ways to renew (and stick to!) your CX vows

1 to 1

Step #1: Understand your current CX state Your brand needs to maintain and develop a deep understanding of your customers—their basic needs and unique expectations. Step #4: Develop a digital transformation strategy Now that your current capabilities and future goals have been collected, it’s time to act.

Metrics 26
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64 Proven Ways Consultants Can Generate Leads Online (Consulting Lead Generation)

Tsavo Neal

Writing a short eBook. ROI calculator. They also help you develop new relationships through outreach. Not only will you be educating and nurturing your leads, but it will help you start conversations and develop relationships with your leads. Writing a Short eBook. Publishing a white paper. Creating an assessment.