Rick Conlow

FEBRUARY 15, 2023

3 Employee Comments that Contributes to a Toxic Culture “Management said we’d get fired if I said anything but…” Gossip spreads and often becomes worse. In one retail company, a group of managers did this ad nauseam about a selected few. A few people were hurt, team cooperation suffered and so did sales.

Training 91

Training Training Leadership eBook 91

Harvard Business

AUGUST 30, 2018

In 2016 the leadership team of a national retail organization asked us to help boost their frontline performance. They wanted to improve revenue, cost, risk, and customer satisfaction all at the same time. The retail organization wanted to see how this applied to its stores. Systematically manage apprenticeship.

How To 39

How To Retail Productivity Sales 39

Harvard Business

OCTOBER 23, 2017

This data can then feed into a predictive model, helping us know with precision the actions that are going to accelerate adoption of a new practice, process, or behavior by a given employee group. And today some businesses such as retailers are using predictive analytics for hiring frontline staff.

Change Management 28

Change Management Data Company Management 28