Harvard Business

MAY 17, 2018

The people analytics team was surprised — as was finance team in that country, which had no reason to benchmark themselves against other countries and had no idea that they were such a bright spot. In bottoms-up cultural transformation initiatives, the how things are done is equally or more important than what is done.

Culture 51

Culture Strategy Strategy Strategy& 51

Harvard Business

SEPTEMBER 11, 2017

Don’t let your engineers hack together workarounds that will need to be maintained down the road; provide real engineering solutions to the types of problems new software has. Your customer feedback is coming in through a variety of channels: phone calls to founders, emails to engineers, even the occasional text message.

Metrics 47

Metrics Engineering Efficiency Operations 47

Harvard Business

AUGUST 2, 2018

Perhaps “you are being suffocated by a culture that wants to keep you in a state of being perpetually obsessed with your career,” Petriglieri says. This made me more people-focused than process-focused, but it allowed for process improvements in the best way possible, by enabling people to excel.”

How To 47

How To Case Study Case Studies Finance 47