Tom Spencer

OCTOBER 31, 2020

Your level of performance at work will also depend on the context that you are operating in, which we might classify into 4 quadrants: Simple. Robots should be able to perform these kinds of tasks efficiently at scale with few mistakes. Lawyers, accountants, and investment advisors also operate in this context. Complicated.

Emotional Intelligence 88

Emotional Intelligence Operations Data Healthcare 88

Rick Conlow

MAY 31, 2023

Decreased productivity: Bad teamwork can lead to decreased productivity as team members may struggle to work together efficiently. Of course, this is ignorance and not a viable excuse. Research shows that executive leadership has the lowest level of emotional intelligence and people skills of all layers of management.

Training 99

Training Training Leadership Resources 99

Harvard Business

AUGUST 15, 2017

This isn’t surprising given that this is the primary focus of educational institutions, training programs, and leadership development courses. The obvious focus here: efficiency at scale. In an organization focused on scalable efficiency, the focus of learning is on sharing explicit knowledge. Skills versus capabilities.

Emotional Intelligence 47

Emotional Intelligence Efficiency Operations Development 47

Harvard Business

DECEMBER 15, 2017

Some health care businesses use duplicate dyad management structures—one to oversee the clinical enterprise and another to oversee the business and operations that support the clinical enterprise. The dyad model can help break down silos, improve the way clinical and operations leaders work together, and coordinate care.

Training 42

Training Training Management Healthcare 42