article thumbnail

Can Employees Really Speak Up Without Retribution?

Harvard Business

Thus not surprisingly, lots of leaders say they want to encourage their employees to speak freely, whether it’s by offering creative new ideas, identifying process improvements, or even calling out unethical behavior. But several studies suggest that leaders often undermine their own efforts to get employees to speak up.

article thumbnail

6 Turnaround Tactics for a Failing Team

Rick Conlow

Failing teams reinforce three inter-related issues: Only 15% of employees are engaged, based on employee engagement studies. Over 80% of managers fail according to leadership derailment studies. With training for multiple process improvement action teams, they won the JD Power Award.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 Turnaround Tactics for a Failing Team

Rick Conlow

Failing teams reinforce three inter-related issues: Only 15% of employees are engaged, based on employee engagement studies. Over 80% of managers fail according to leadership derailment studies. With training for multiple process improvement action teams, they won the JD Power Award.

article thumbnail

Synergy Unleashed: The Power of Great Teamwork

Rick Conlow

This results in missed opportunities for new products, process improvements, or creative solutions to challenges. Improved teamwork can lead to better coordination, streamlined processes, and enhanced productivity. Improved teamwork can lead to better coordination, streamlined processes, and enhanced productivity.

article thumbnail

Why This Health System Offers Refunds to Dissatisfied Patients

Harvard Business

While the program does have marginal costs (more on this further on) we feel that the benefits in terms of learning, process improvement, and patient experience more than offset these. In response, in addition to granting refunds, we have altered construction schedules to reduce patients’ discomfort. Improving Outcomes.

System 28