Harvard Business

FEBRUARY 8, 2018

Theories and practices of management often spring from the opportunities created by new technologies. Client-server technology begat enterprise resource planning systems, and the consequent system-wide visibility that was required for what we call business process management (BPM). How organizations are changing.

Change Management 36

Change Management Management Software Productivity 36

Tom Spencer

FEBRUARY 1, 2020

When people think of consultants, they tend to visualize professionally suited employees, degrees from the best schools, high pay-checks and fancy travel stories. This might include advice on asset management, tax structuring, or capital structuring to reduce financing costs and sources of risk (e.g.

Consulting 135

Consulting Operations Financial Real Estate 135

Harvard Business

NOVEMBER 15, 2018

The sheer sprawl of these outsourced services is bewildering, even at medium-size organizations: housekeeping, food services, materials management, IT, and clinical staffing, including temporary nursing and also physician coverage for the ER, ICU and hospitalists. Eliminating layers of management.

System 32

System Management Nonprofit Operations 32

Harvard Business

OCTOBER 3, 2017

health system, change management is an essential skill for public and private leaders alike. For these leaders — and young people aspiring to careers as health care managers — one very practical question emerges: What are the critical skills for leading major change in our health system?

System 29

System Change Management Healthcare Government 29