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Hidden Heroes: Business Operations in Companies of All Sizes

Tom Spencer

Strategic Planning Business operations teams collaborate closely with senior management to define the company’s overall strategic goals and objectives. Process Improvement One of the key functions of business operations teams in big companies is to analyze existing business processes and identify areas for improvement.

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Why you need a COO or operations manager

Asamby Consulting

Why you need a COO or Operations Manager. Many founders and CEOs ask us this question: Do I need an operations manager? How do I best structure the role of an COO or operations manager. What qualifications should an operations manager or COO have? Many of our clients are reaching out to us at a time of growth.

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How People Analytics Can Help You Change Process, Culture, and Strategy

Harvard Business

In core functional or process transformation initiatives — which are often driven by digitization — we’ve seen examples of people analytics being used to measure activities and find embedded expertise.

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Value-Based Care Alone Won’t Reduce Health Spending and Improve Patient Outcomes

Harvard Business

The primary care clinics involved became certified patient-centered medical homes, and we expanded the typical physician-nurse team that managed asthma to include a social worker, a psychologist, and a case manager. Most health systems will need to manage a multitude of reimbursement methodologies.