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Data Can Do for Change Management What It Did for Marketing

Harvard Business

Retailers combine data on demographics and weather to predict sales and develop merchandising plans. Housing market price changes can be more accurately predicted from analysis of Google searches than by a team of expert real estate forecasters. One area so far relatively untouched is change management.

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What is consulting?

Tom Spencer

Chief topics central to the job description of HR consultants are, among others, organizational changes, change management, terms of employment, learning & development, talent management and retirement. How many offices should it aim to open? Within what timeframe? Which cities should it prioritize?

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List of strategy consulting firms in Hong Kong

Tom Spencer

For corporations, that often means developing strategies for revenue growth. For governments, it means working on national economic development. Monitor addresses all the problems that are involved in growth: strategy, marketing, pricing, innovation, product development, organization, leadership, economic competitiveness.

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7 Ways to Successfully Manage “UPWARDS”

Cheryl Cran

I was recently working with a group of Gen X and Y leaders who are in the Commercial Real Estate industry. Often when I facilitate a workshop on change and we begin to discuss the impact of different generational attitudes as it relates to change there is a lot of interest. Ask for your bosses help. How do you do this?

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7 Questions to Ask Before Your Next Digital Transformation

Harvard Business

Of course, digital technology can be used to improve or augment existing ways of operating, but it also opens entirely new ways of doing business based on digital networks like Uber, Airbnb, Yelp, and the Apple Developer Network — which is where a great deal of the digital value resides.

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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

Q: What are some of the institutional barriers to developing an outside-in orientation? A: Developing an outside-in orientation is difficult to achieve because it requires both insight and action. Gaining real insights into customers’ needs demands more of companies than those arising from typical market research.